Your privacy matters to us. This Privacy Policy explains what data Race Alpine collects, why we collect it, how we use it, and your rights regarding that data. We do not sell your personal information.
1. Who We Are
Race Alpine ("we", "us", "our") operates the Race Alpine mobile application available on iOS and Android. For any privacy-related questions, contact us at support@racealpine.app.
2. Data We Collect
2.1 Account & Identity Data
When you create an account, we collect:
- Name and email address
- Profile avatar (if provided)
- Authentication method (Apple ID, Google, or email/password)
- Firebase User ID (unique identifier)
2.2 Training Data
Data you actively enter into the App:
- Training sessions (date, discipline, piste, notes)
- Run records (time in ms, gate count, notes)
- Season statistics derived from your sessions
2.3 Location Data
With your permission, we access your device's GPS coordinates to:
- Detect nearby ski pistes and show them on the map
- Display your real-time position on the in-app map
Location data is only used in real-time within the App. We do not store a history of your GPS coordinates on our servers.
2.4 Device & Technical Data
Collected automatically for crash reporting and performance monitoring:
- Device type, OS version and app version
- Crash logs and error reports (via Sentry)
- Basic usage analytics (anonymous)
2.5 Payment Data
If you subscribe to Race Alpine Pro, payment is processed entirely by Apple App Store or Google Play Store. We do not receive or store your full credit card details. We receive only a transaction ID and subscription status from the platform.
3. How We Use Your Data
We use the data we collect to:
- Provide and operate the Race Alpine service
- Authenticate your identity securely (Firebase Auth)
- Sync your training data across devices
- Display nearby pistes on the map
- Calculate and display your season statistics
- Diagnose crashes and fix bugs (Sentry)
- Show relevant advertising (Google Mobile Ads, free tier only)
- Send service-related notifications (e.g. account changes)
We do not use your data for automated decision-making or profiling that has legal or significant effects on you.
4. Legal Basis for Processing
We process your personal data on the following legal bases:
- Contract — processing necessary to provide the App services you requested
- Legitimate interests — crash reporting and security monitoring to maintain a reliable service
- Consent — location access and advertising (you can withdraw consent at any time)
5. Data Sharing & Third Parties
We do not sell your personal data. We share data only with the following service providers, solely to operate the App:
- Google Firebase — authentication, cloud database storage
- Sentry — anonymous crash and error reporting
- Google Mobile Ads — advertising
- OpenStreetMap — map tile rendering (no personal data is sent)
We may disclose your data if required by law, court order, or to protect the rights and safety of Race Alpine or its users.
6. Data Retention
We retain your account and training data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal or regulatory obligations.
Anonymized, aggregated data may be retained indefinitely for analytics purposes and cannot identify you.
7. Location Data & Permissions
Location access is optional. The App functions without it — you can manually browse and select a piste. If you grant location permission:
- Your coordinates are used only to fetch nearby pistes from our backend and to center the map
- Raw GPS data is not logged or stored on our servers
- You can revoke location permission at any time via your device settings
8. Children's Privacy
Race Alpine is not directed at children under 13. We do not knowingly collect personal data from children under 13. If you believe a child under 13 has provided us with personal data, please contact us at support@racealpine.app and we will delete it promptly.
Users aged 13–17 must have parental or guardian consent before using Race Alpine.
9. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access — request a copy of the data we hold about you
- Correction — request that we correct inaccurate data
- Deletion — request deletion of your account and associated data
- Portability — request your data in a structured, machine-readable format
- Objection — object to certain types of processing
- Withdraw consent — for location or advertising at any time via device settings
To exercise any of these rights, contact us at support@racealpine.app. We will respond within 30 days.
10. Security
We take reasonable technical and organizational measures to protect your data, including:
- All API communication encrypted via HTTPS/TLS
- Firebase Authentication tokens used for every backend request
- Access controls limiting who can access production data
- Crash reports anonymized before storage
No method of transmission over the internet is 100% secure. We cannot guarantee absolute security, but we are committed to protecting your data.
11. Advertising
Race Alpine may display advertisements served by Google Mobile Ads. Google may use data about your device and usage patterns to serve relevant ads. You can opt out of personalized advertising in your device settings (iOS: Settings → Privacy → Apple Advertising; Android: Settings → Google → Ads).
12. International Data Transfers
Race Alpine uses Google Firebase infrastructure, which may store and process data in data centers located outside your country of residence. Google applies appropriate safeguards including Standard Contractual Clauses for international transfers. By using Race Alpine, you acknowledge this.
13. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes through the App or by email. The "Last updated" date at the top of this page reflects the most recent version. Continued use of the App after changes means you accept the updated policy.
14. Contact & Data Controller
For any privacy questions, data requests or complaints:
- Email: support@racealpine.app
If you are located in the EU/EEA and believe we have not addressed your concern, you have the right to lodge a complaint with your local data protection authority.